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Singapore Quality Class

Competition today is global. It is intense and accelerating. For long-term survival, organisations need to strive for nothing less than world-class standards of business excellence. This means being vision-driven, strategic, value-focused, responsive, adaptable, efficient and customer-centred.

Launched in 1997, Singapore Quality Class (SQC) is the certification for the overall business excellence standard. Based on the internationally benchmarked business excellence framework, the SQC provides organisations with a holistic model for managing a business for excellence. It has 7 categories, namely, Leadership, Planning, Information, People, Processes, Customers and Results.

Certification to SQC is determined by the organisation’s performance in the Business Excellence Assessment for Continuous Improvement (BEACON).The assessment allows an organisation to benchmark its own management systems and practices against the criteria requirements of the business excellence framework.

Based on the outcome of the site assessment, organisations which have scored 400 points or more are certified to the SQC and the benefits of the certification include the use of the logo on their publicity materials. 


For general enquiries, please contact the EnterpriseOne Hotline at Tel: (65) 6898 1800 or email enterpriseone@spring.gov.sg.

For other enquiries or application matters, please contact the Business Excellence Secretariat:
2 Bukit Merah Central #19-00
Singapore 159835
Email : be@spring.gov.sg
Tel : (65) 6279 3811
Fax : 6273 0151, 6278 3181



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Last updated on 01 Apr 2009
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