The future of organisations depends on developing a people strategy that enables them to remain competitive in a global economy. People Excellence is about developing people to excel, to be the best and do their best for customers. It is about engaging people in the business of organisation and challenging them to scale new heights for the organisations and themselves.
Launched in 2001, the People Excellence Award (PE Award) is the highest accolade given to organisations for people excellence. It is conferred upon the best of the best with a total approach to managing people and achieving high performance through its people systems. The Award recognises and celebrates organisations whose outstanding people management capability has contributed significantly to business excellence.
The Award supports SPRING’s business excellence initiative which provides organisations with a framework to develop and strengthen their management systems and processes to achieve high performance and be more competitive.
Award Criteria
Assessment of an organisation's ability to develop a total environment conducive for sustaining people excellence is based on the business excellence niche standard (people). For more information, please refer to the Interpretation Guide of the standard.
The business excellence niche standard for innovation enables organisations to develop their innovation management capabilities. Based on the business excellence framework, it covers 6 categories namely, Leadership, Planning, Information, People, Processes, and Results.
The People Excellence Award criteria form the basis for the evaluation and feedback to applicants on their performance. The criteria promote :
- Understanding of the requirements for development of people management capabilities
- Enhancement of organisational performance practices and capabilities on people management
- Sharing of best practice information among organisations
For more information, please view the revised scoring for the 2010 application and for the award process, please view the Briefing Slides on the BE Awards.
- You can use the People Excellence Award logo on all your collaterals.
- The logo is a mark of exceptional excellence that shows you have the best possible people systems which :
o continuously brings out the best in people
o motivates and cultivates a loyal workforce
o achieves outstanding business performance through people
The assessment is based on the criterion in the
Assessment of People Excellence (APEX) self-assessment tool.
Eligibility Guidelines
All public and private organisations in Singapore (except trade associations and professional societies) may apply for the Business Excellence (BE) Awards. Private organisations must have a major business operation in Singapore.
Subsidiary companies or business units applying for any of the BE awards should fulfil the following criteria:
- It should be a business entity with clear definition of an organisation as reflected in the corporate literature e.g. organisation charts, business scope, performance measures, administrative manuals and annual reports.
- It must have existed at least three years prior to the application.
- Its senior management team should be responsible for a wide range of management activities.
Subsidiaries or business units which primarily perform the business support functions of the parent company are not eligible. Examples of business support functions are sale marketing/distribution, customer service, research and development, legal services, purchasing, finance and accounting, and human resource management. A subsidiary/ business unit and its parent may not both apply for the award in the same year.
Past Award Recipients
As a confirmation of their ongoing performance in business excellence, past Award recipients, except for SQA recipients, will be re-assessed at least five years after winning the Award, during the BE Awards cycle. The SQA recipients can apply for the SQA with Special Commendation at least 5 years after winning the Award.
Award Assessment Process
A team of BE Awards Assessors will evaluate each report, and conduct a pre-site visit meeting as well as a site visit. Based on the review of the application and the results of the site visit, appropriate recommendations of Award recipients will be made to the Governing Council for approval. The decisions made by the Governing Council are final.
Application Submission
Organisations interested to participate in any of the BE Awards assessments in 2010 are required to submit the following by 31 March :
- Application Form
- Organisational Chart
- Chart(s) to illustrate the relationship with the parent organisation and/ or other subsidiaries where applicable
- Organisational Profile
- Application Report (5 sets for niche awards, 10 sets for SQA)
- Definition of Terms and Abbreviations used in the Application Report
For details on the application process, please refer to the
Application Guide.
Administration Fees
There is no fee for the application. However, applicants that are shortlisted for site visits will have to pay an administration fee for the site visits. This fee is
$1,000 per site visit day. The duration of the site visit will be determined when the visit is scheduled.
Business Excellence Awards Secretariat
SPRING Singapore
1 Fusionopolis Walk
#14-00, South Tower, Solaris
Singapore 138628
Email :
be@spring.gov.sg
Tel : (65) 6279 3921 / 6279 3157
Award recipients are required to share information on their successful performance and best practices with other organisations. This may take the form of seminar presentations, hosting company visits and other forms of public sharing activities like publication of the application report. However, recipients are not required to share proprietary information even if such information was part of their award application.