Competition today is global. It is intense and accelerating. For long-term survival, organisations need to strive for nothing less than world-class standards of business excellence. This means being vision-driven, strategic, value-focused, responsive, adaptable, efficient and customer-centred.
Launched in 1997, Singapore Quality Class (SQC) is the certification for the overall business excellence standard. Based on the internationally benchmarked business excellence framework, the SQC provides organisations with a holistic model for managing a business for excellence. It has 7 categories, namely, Leadership, Planning, Information, People, Processes, Customers and Results.
Certification to SQC is determined by the organisation’s performance in the Business Excellence Assessment for Continuous Improvement (BEACON). The assessment allows an organisation to benchmark its own management systems and practices against the criteria requirements of the business excellence framework.
Based on the outcome of the site assessment, organisations which have scored 400 points or more are certified to the SQC and the benefits of the certification include the use of the logo on their publicity materials.
- SQC has been awarded to businesses of all types and sizes
- SQC is particularly relevant to businesses who want to take a well-rounded and holistic approach to business excellence
- You can use the SQC logo on all your collaterals.
- The logo is a mark of excellence that shows your business excels in all the key areas of your business
- For more information on how the SQC benefits businesses, read "Why Should Organisations Adopt Business Excellence?"
SQC assessment is based on the criterion in the
Business Excellence Assessment for Continuous Improvement (BEACON) self-assessment tool.
How to Apply / Renew for a Single Certification
Application for any one of the BE certification schemes is open to all organisations from all sectors.
From 1 Dec 2008, organisations applying for business excellence certification are required to submit an online application comprising the following :
- Application Form
- Self-Assessment Tool
- Key Performance Indicator Form
The online application page can be
accessed here.
For details on the application process, please refer to the
Application Guide.
How to Apply / Renew for Integrated Assessments of Multiple Certifications
Organisations applying for certification to more than one business excellence standard would need to submit one application form. The applications could be for both new or renewal applications.
From 1 Dec 2008, organisations applying for business excellence certification are required to submit an online application comprising the following :
- Application Form
- Self-Assessment Tool
- Key Performance Indicator Form
The online application page can be
accessed here.
For details on the application process, please refer to the
Application Guide for Integrated Assessment.
Important for All Manufacturing Sector Companies
From 20 July 09, the application and assessment processes of the Singapore Quality Class (SQC) and Manufacturing Excellence Award (MAXA) have been integrated for companies in the manufacturing sector.
For
manufacturing sector companies applying for
SQC, please
read this before proceeding for the application.
- You need to continuously ensure that your management and systems are working well.
- SPRING Singapore will conduct a mid-term review 1½ years after you have been awarded SQC. Please refer to the Mid-Term Review Guide for details.
- 3 years after your certification, you will need to renew your certification. Please refer to the Renewal Application Form and Guide for details.