Business Capabilities

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BrandPact
Creates platforms for companies to equip themselves with branding knowledge
Customer Centric Initiative (CCI)
Provides Singapore-based companies assistance to upgrade service standards
Customer Service Toolkit
Develops basic customer service processes and systems to enhance your customer experience
Design Engage Programme
Provides resources to develop and integrate design strategies into your business processes
HR Capability Programme
Builds SME human resource (HR) management capabilities by addressing HR gaps and promoting good HR practices
Intellectual Property Management Programme (IPM)
Provides assistance to develop and protect your intellectual property
Local Enterprise Technical Assistance Scheme (LETAS)
Provides Singapore-based SMEs a grant to hire external experts to improve your management and operations
SME Management Action for Results Initiative (SMART)
Provides assistance to develop business systems and processes for business excellence
SME Marketing Toolkit
Enhances the effectiveness of your marketing with better knowledge and cost-effective DIY marketing techniques

Last Modified Date :16 May 2012